Fare Evasion is a major problem for all transit agencies and is getting worse every day. Transit agencies are coping with the revenue loss while dealing with violations that are being treated with fines that most folks are not paying. In BART, out of 600 tickets for violations of fare evasion issued, one was paid. So how do transit agencies, through technology and effective policies minimize the revenue loss for fare evasion while dealing with the reality of the new laws. This panel will provide some ideas on deterrence, realizing the true revenue losses and how to use data analytics for real-time decision making.
1. Identify how to ascertain the true revenue loss of Fare Evasion to your transit agency
2. Explain how to minimize the Fare evasion problem with a combination of technology and effective policies
3. Describe how to use data analytics and executive dashboards to provide the leadership with real-time information allowing for more effective policies
4. Based on these policies, idenify what the right message is to give to the ridership community